Talbot Woods Lodge

Please find below information regarding the standards that we are inspected against, CQC use this information to grade the credibility of our care home as well as all others in the UK. I hope this proves useful to you all and if you require any more information please use the link below to gain access to the CQC Talbot Woods Lodge Inspection Page and more information regarding CQC's inspection process.

CQC Page for Talbot Woods Lodge

The outcome standards below relate to the 28 regulations contained in the legislation governing our work. When we are inspected as providers, CQC inspect for compliance with the essential outcome standards listed below.

Outcome 1: Respecting and involving people who use services: People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run.

Outcome 2: Consent to care and treatment: Before people are given any examination, care, treatment or support, they should be asked if they agree to it.

Outcome 4: Care and welfare of people who use services: People should get safe and appropriate care that meets their needs and supports their rights.

Outcome 5: Meeting nutritional needs: Food and drink should meet people’s individual dietary needs.

Outcome 6: Cooperating with other providers: People should get safe and coordinated care when they move between different services.

Outcome 7: Safeguarding people who use services from abuse: People should be protected from abuse and staff should respect their human rights.

Outcome 8: Cleanliness and infection control: People should be cared for in a clean environment and protected from the risk of infection.

Outcome 9: Management of medicines: People should be given the medicines they need when they need them, and in a safe way.

Outcome 10: Safety and suitability of premises: People should be cared for in safe and accessible surroundings that support their health and welfare.

Outcome 11: Safety, availability and suitability of equipment: People should be safe from harm from unsafe or unsuitable equipment.

Outcome 12: Requirements relating to workers: People should be cared for by staff who are properly qualified and able to do their job.

Outcome 13: Staffing: There should be enough members of staff to keep people safe and meet their health and welfare needs.

Outcome 14: Supporting workers: Staff should be properly trained and supervised, and have the chance to develop and improve their skills.
Outcome 15: Statement of purpose: People know that CQC is kept informed of the services being provided.

Outcome 16: Assessing and monitoring the quality of service provision: The service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care.

Outcome 17: Complaints: People should have their complaints listened to and acted on properly.


Outcome 18: Notification of death of a person who uses services
People can be confident that deaths of people who use services are reported to CQC so that, if necessary, action can be taken.

Outcome 19: Notification of death or unauthorised absence of a person who is detained or liable to be detained under the Mental Health Act 1983: People who are detained under the Mental Health Act can be confident that important events that affect their health, welfare and safety are reported to CQC so that, if necessary, action can be taken.

Outcome 20: Notification of other incidents: People who use services can be confident that important events that affect their health, welfare and safety are reported to CQC so that, if necessary, action can be taken.
Outcome 21: Records: People’s personal records, including medical records, should be accurate and kept safe and confidential.

Outcome 22: Requirements where the service provider is an individual or partnership: People have their needs met because services are provided by people who are of good character, fit for their role, and have the necessary qualifications, skills and experience.

Outcome 23: Requirement where the service provider is a body other than a partnership: People have their needs met because services are managed by people who are of good character, fit for their role, and have the necessary qualifications, skills and experience.

Outcome 24: Requirements relating to registered managers: People have their needs met because services have registered managers who are of good character, fit for their role, and have the necessary qualifications, skills and experience.

Outcome 25: Registered person: training: People have their needs met because services are led by a competent person who undertakes the appropriate training.

Outcome 26: Financial position: People can be confident that the provider has the financial resources needed to provide safe and appropriate services.

Outcome 27: Notifications – notice of absence: People can be confident that, if the person in charge of the service is away, it will continue to be properly managed.

Outcome 28: Notifications – notice of changes: People can be confident that, if there are changes to the service, its quality and safety will not be affected.